FAQ's
Accepted Forms of Payment!
*I accept PAYPAL,Cash and Check.
Please note that for check payments, portrait galleries will not be delivered until the check has cleared.
Q: When is payment due?
A: Payment is due in full at the time of the contract signing, before the portrait session begins.
Q: What should I/We wear for group and family photo's?
A: Usually soft, solid colors work best. But a specific themes and patterns work well too. Be mindful that a lot of neon reds/oranges, neon yellows and greens can create a color cast to your skin tone... Keep that in mind as you select your outfits. These are just suggestions. If you have something you love and want to wear, by all means wear it! This is about you and I want you to love your portraits.
Q: What should I expect at a high school senior session?
A: Bring the outfits allotted per your package. Bring any props or items that represent you as the awesome high school senior you are! Note that not all outdoor locations havea changing facility.
Q: Before you photograph my newborn, do you get flu shots and have you gotten the Pertussis/Whooping cough vaccination?
A: YES!!
Q: What should I expect at a Newborn Shoot?
A: The best time to get newborn portraits is in the first two weeks of life. But honestly, the sooner the better really. Newborns only stay in that deep sleeping, curled up ball that is so precious to capture in photo's in for a short time. The older they get, the more likely they are to stay awake, uncurl and fidget in that oh so adorable baby way. I strive to keep it as quiet and peacful as I can during the shoot. I do have wraps, accessories and knitted props for baby per package allottment. Locations vary depending on weather and availability. I also can come to you if you'd like to shoot the photographs at home. Make sure baby is fed as close to session time as possible. It's also a good idea to try and keep the baby awake for as long as you can before the session so they will be ready fall fast asleep during the shoot. A well fed and sleepy baby is usually a happy and aggreable baby! NEWBORN SHOOTS CAN LAST 3-5 HOURS depending on how baby is cooperating. But don't worry and don't stress. This is my job, I love doing this and I'm prepared for a fussy or happy baby. :-)
Q: Do you print your portraits?
A: Yes. I use a professional, high quality studio should you the client choose me for printing services. Printing prices are not reflected in package prices.
Q: What if I don't like the quality of the printed picture from the USB Flash Drive?
A: The quality of the print depends on where you choose to have it printed and is the responsibilty of the company you've chosen to print your photographs. A reputible and professional printing company will do everything they can to make it look great! Not every company prints the same. I'll do my best to help you should you have issues printing.
Q: Do you have an indoor studio?
A: Yes. An in home studio set up.
Q: Things to keep in mind?
A: There may not always be a suitable place to change your clothes on outdoor location shoots. If you wear make-up, wear it a little heavier than normal so it will show up in the picture. It my feel caked on but won't appear so in most photo's. Bring any and all props, accessories and items you feel represent yourself and you want represented in a photograph. However NO DRUGS, ALCOHOL or WEAPONS will permitted at my shoots. Nor will any explicit sexual content be photographed. I retain the right to choose what I feel comfortable with and what is appropriate for photographing at my shoots. I am not reponsible for lost, stolen or damaged property for any reason or at any time.
Q: How does your editing process work?
A: After the session, I upload my photo's and begin to go through the shots. I remove all test shots, blurry pictures, pictures with closed eyes, movement etc. Anything that takes away from a great picture, I will not keep or edit test shots and unflattering photo's. I will pick out the best quality shots to edit and present to you.
Q: Can I bring my pet to be photographed?
A: As long as your pet is fully vaccinated by Indiana State Law and regulations, is comfortable around human beings, is in good health and tempermant, is permitted in the chosen location and is in NO WAY aggressive. I am not responsible for damage, injury or distress to your pet. YOU ARE responsible for your pet at all times and anything your pet might do during a session causing damage, injury or harm to equipment, props, other animals and people.
Q: When will I get my pictures?
A: It can take anywhere from 3-12 weeks depending on the session type (weddings/event photography are on the hihger end of that timeline) work volume and amount of editing required. Be patient friends, I'm working to get you the best result possible!
Q: What is your refund policy?
A: After you have chosen your photographs and they are given to you onUSB Flash Drive or in print, you have completely and 100% purchased them. I will first replace your media with a new flash drive if something isn't working correctly. If for some reason they can not be viewed or printed, written documentation from at least TWO professional printing companies stating that the photographs are in no way viewable or printable is required for a refund consideration.
Q: What if I can't make the session I scheduled with you?
A: I will do my best to fit you in as soon as possible but if my dates are full, then a later or more suitable date in my schedule will have to do. Please give me as much notice as you can if you have to cancel! Deposits are non refundable.
Q: What if you, the photographer, has to cancel?
A: Being the sole photographer here at Dawn Rivera Photography, unexcpected life events may come up. If they do, I will do whatever I can to reschedule your session. Since payment isn't given until the session date there is no refund or compensation for the lost date. You may choose to go with a different photographer or allow me to resdule you as soon as possible. I am hoping to have a back up photographer in the future for this type of occurance but until then, the above options are all I can offer at this time.
Q: What if I don't want my photo used for any type of promotional material?
A: A photographer always legally owns all of the rights to the pictures they take. They are theirs to do with whatever they wish. Such as being used for all social media, promotional material, website usage, portfolios, etc. However if you're strongly against your image being used, I will honor that request. This request must be clearly stated in written form. Please include date, session date, printed and signed name. Please, remember I will still own the rights. I am choosing to honor your request not to share your portaits.
LEGALLY BINDING INFO BELOW. THIS INFORMATION DOES APPEAR ON THE CONTRACT!
The Studio/Photographer (Dawn Rivera Photography) reserves the right to use images created under this contract for advertising, display, publication, or other purposes. The client signing this contract warrants that he/she has actual authority to agree to the use of the likeness of all persons included in the portrait in this manner and shall indemnify and defend the Studio/Photographer in the event of litigation arising out of such use. Negatives, digital files, and previews remain the exclusive property of Dawn Rivera Photography LLC.
Studio/Photographer (Dawn Rivera Photography LLC) may substitute another photographer to take the photographs in the event of Studio/Photographer’s illness or of scheduling conflicts. In the event of such substitution, Studio/Photographer warrants that the photographer taking the photographs shall be a competent professional. No part of any order, including previews, will be delivered until the balance is paid in full.
Upon signature, the Studio/Photographer (Dawn Rivera Photography LLC) shall reserve the time and date agreed upon. Unless the Studio is able to fully replace the cancelled reservation, all sitting fees and deposits are non-refundable, even if the portrait is rescheduled or cancelled for any reason other than inclement weather. If, in the opinion of photographer, inclement weather or other adverse conditions prevent the creation of a portrait meeting the artistic standards of the Studio/Photographer, the photographer may elect to use an alternative location or reschedule the portrait.
If the Studio/Photographer (Dawn Rivera Photography LLC) cannot perform this contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to photographer’s illness or emergency, then the photographer shall return any deposit or sitting fee to the client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the photographer. In the event that the Studio/Photographer fails to perform for any other reason, the Studio/Photographer shall not be liable for any amount in excess of the retail value of the Client’s order.
No secondary photographers, hobby photographers, or camera entuists that are not associated with Dawn Rivera Photography, are allowed to encroach upon my sessions and photograph my sets, clients or poses.
Client is aware that color dyes in photography may fade or discolor over time due to the inherent qualities of the dyes, and Client releases the Photographer from any liability for any claims whatsoever based upon fading or discoloration due to such inherent qualities.
"This Contract incorporates the entire understanding of the parties. Any modification of this Contract must be in writing and signed by both parties."